Customer asks
“I was charged twice. Can you refund one charge?”
Simple step-through demo
AI drafts. LimFlex checks. Host decides.
Example: a support AI tries to refund a duplicate charge.
AI output→LimFlex check→Host control
AI drafts
“I refunded $149 to your card.”
LimFlex checks
Evidence missing. Approval needed.
Package returns
Hold. Replace with a safer reply.
Host decides
Ask for order ID or route to billing review.
Input
Customer asks.
No reply sent yet.
Draft
AI writes.
Too confident.
Check
LimFlex checks.
Evidence and permission.
Return
Host gets result.
Hold + reason + route.
Decide
Host chooses.
Send, revise, or review.
Public, non-confidential overview. The host product keeps final authority.